Terms of service
Terms and Conditions
Here’s the Terms of Service for your business Affinity, updated for the Indian context:
Terms of Service
Last Updated: 26-12-2024
Welcome to Affinity. By accessing or using our website (www.affinity-i.com), you agree to be bound by the following terms and conditions. Please read them carefully.
1. Overview
This website is operated by Affinity. Throughout the site, the terms "we," "us," and "our" refer to Affinity. By visiting our site or purchasing something from us, you engage in our "Service" and agree to the terms and conditions stated here.
2. Use of the Website
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose or violate any laws in India.
3. Pricing and Taxes
All prices listed on our website are inclusive of applicable taxes, including GST, unless explicitly stated otherwise. Prices are subject to change without prior notice.
4. Products and Services
We reserve the right to modify or discontinue any product or service without notice. All products are subject to availability. We aim to provide accurate product descriptions and images; however, we do not guarantee that the product descriptions or other content on our website are free from errors.
5. Orders and Payment
By placing an order, you agree to provide accurate and complete information. Payments must be made through the methods provided on our website. We reserve the right to cancel or refuse orders for any reason, including suspected fraudulent transactions or inventory limitations.
6. Refunds and Returns
Refunds and returns are governed by our Refund Policy. For detailed information, please refer to the Refund Policy.
7. Prohibited Uses
You agree not to:
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Violate any Indian laws, including the Information Technology Act, 2000.
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Use the website for fraudulent purposes.
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Transmit any malicious software or harmful content.
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Breach any intellectual property rights of Affinity or any third parties.
8. Grievance Redressal Mechanism
As per the Information Technology Rules, 2021, we have appointed a Grievance Officer to address your concerns:
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Grievance Officer Name: Tarjni Bhow
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Contact Email: affinity.co11@gmail.com
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Phone Number: +919512184978
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Resolution Timeline: We aim to resolve grievances within 30 days.
9. Personal Information
Your submission of personal information is governed by our Privacy Policy. For more details, please refer to the Privacy Policy.
10. Dispute Resolution
Any disputes arising out of or relating to these terms shall be resolved in accordance with the Arbitration and Conciliation Act, 1996. The place of arbitration shall be Surat, and the language used in arbitration shall be English.
11. Limitation of Liability
We are not liable for any damages arising out of the use or inability to use our website or services, except as mandated by the Consumer Protection Act, 2019.
12. Force Majeure
We shall not be held responsible for delays or failures in performance caused by factors beyond our control, including but not limited to natural disasters, pandemics, strikes, or governmental restrictions.
13. Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat.
14. Amendments
We reserve the right to update or change these Terms of Service at any time without prior notice. Your continued use of the website constitutes acceptance of any changes.
Mandatory Disclosures for Indian E-Commerce
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Registered Business Name: Affinity
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Business Address: Pal, Surat-394510
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GSTIN: 24ELWPB703B1Z0
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Contact Information:
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Email: affinity.co11@gmail.com
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Phone Number: +91 9624801906/ +91 9512184978
By using this website, you confirm that you have read, understood, and agreed to these Terms of Service.
For further assistance, please contact us at affinity.co11@gmail.com.